DRau--
You are so right on your points. One of my sisters is a Greek Advisor here in PA, and she gets so much shit from people. She has to deal with all the same crap you talk about, and she says that people think it is her who is giving them the run around or such, when actually it's people above her. I'm sure your efforts do not go unnoticed if you're a good greek advisor, so kudos to you