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If more and more women are showing up to COB events and both chapters are having to turn away women they really want because there are too many, then it is time to raise Total. If there were enough of those women to fill a whole chapter to Total, then consider expansion.
It's a Panhellenic decision, but I don't think I would encourage expansion until both chapters were pretty consistently around 50 members and you were turning lots of women away, honestly. If quota is typically 9-12, then, without having COB and with 100% retention, an ideal total would be two times that- 36-48. But, if Total is 48 and you have one less stellar year with a quota of 6, then both chapters are scrambling to get 6 more through COB to stay up there. And, retention is rarely 100%.
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