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Ok. So this sheds a bit of light on what I felt. As a chapter we are dealing with a situation that has now involved our Nationals; yet, we feel saddened by the fact that they never seemed interested in providing the tools to handle these types of situations and we are left trying to figure it out and are being held accountable for not doing it right when there was no "right way" taught. I 100% hate the "I didn't know defense" but the fact is if protocols are never taught, and are not easily accessed, it is certainly frustrating.
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