Quote:
Originally Posted by DrPhil
Sometimes you do not have to stop patronizing a place. Sometimes you can express your discontent and some companies will respond to keep your business. I have complained to a business about its racially bigoted (disguised as anti-Bush liberal Democrat humor) advertising. They were wise to discard of the advertising while I was still in the store and apologize that their inappropriate humor offended me. I appreciated their quick response and that the owner and employees did not give me the "we do what we please" speech. I still patron the store sometimes but I still am shocked that they thought that advertisment was a good idea in the first place.
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A local bookstore had "I Hope They Serve Beer in Hell" on display as a Staff Pick, and I explained to the manager that I had, up until that point, considered her staff to be generally helpful and knowledgeable, and that pick had changed my opinion. She said it was a joke, and actually took it down while I was still in the store.