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I don't get a ton of requests so I am OK with an email, even if we haven't met before. usually I will respond right away with one of three answers.
1) I'll write you back right away letting you know that I can't write a rec for you and will offer to refer you to someone else. Usually if I don't like you, know your school or some other reason.
2) I'll ask you for more info about yourself if you forgot to attach a photo, resume and instructions.
3) I'll send you a copy of the rec I have written and them send it to your school.
Definitely follow up in a week or two to make sure they have followed through on your request.
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