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I have NO inside IU information, just a lot of graduate level work in time-series forecasting and other statistical methods.
First of all, I'm glad to hear they actually do have an RFM specialist. I wasn't even sure if that was the case. When I think about how RFM works, though, I can see why it breaks down when different chapters have differently-sized pledge classes, and further, can change that size from year-to-year.
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