There may be several reasons behind this, so you should definitely get the official word on why.
In the meantime, keep in mind that although letters look cool, their physical presence on a house (or even the house itself), usually does not make or break a Greek organization.
Figure out what's blocking the letters, and then take the situation further once you have more information. However, if you think the letters on your house are truly the source of all problems, to put it bluntly, there are much deeper issues that need to be resolved.
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