Quote:
Originally Posted by Gusteau
I'm so sorry you can't wear it this weekend! Herff Jones has excellent customer service, unfortunately too many of my friends and GC acquaintances have needed to use it. You might want to try reaching out to them on the HJ Greek Facebook page - they're usually very responsive!
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I tried to call customer service this morning several times and could not get through to a real person - it was frustrating on a level with the old First Union phone system! I ended up just printing out the repair form and am shipping the ring back today. This really has not been a good experience for me, which is disappointing because their jewelry is so pretty. I'm not likely to order from them again unless I have to.