Quote:
Originally posted by AKA2D '91
How is this actually going to be monitored? Most passengers purchase their tickets in advance (ESPECIALLY SW's passengers). If the person purchases the ticket at least 7 days in advance, get to the counter, the plane is full, he or she does not "fit", then what?
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With advanced purchases, that can be difficult, EXCEPT, they reserve the right to ask at the check-in counter that person purchases a second seat if the appearance of the person warrants the second purchase.
A rep. from the company was on CNN (I think) a few days ago and said that the purchase price would not be equivalent to one whole seat, but may be 25-35% less. Also, if the person purchases the second seat, but the plan was not filled, the price of the second seat would be refunded after the flight.
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I have to go with SW on this though. I have never been in a situation such as this, but I don't see the problem since it really only affects a small number of people. Most people, even large size people can fit in a seat. Severe obesity is whole other category and it is unfair to ignore the
obvious fact that this person will not be able to fly without taking up two seats.