Quote:
Originally posted by ladygreek
Have you ever been on a flight sitting next to someone who took up their seat and part of yours to the point that you could not even put the arm rest down between you? I have and I paid full fare for a seat that I could not fully occupy.
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I've been in the middle seat BETWEEN two people who really needed to have more room.
I agree with this new policy, and I like the idea of a refund if the flight isn't full. The fact that Southwest, which is a pretty low-cost, low-hassle airline, is initiating this, should be something to notice.