[DreamfulSpirit]

I have worked doing retail customer service; when I was in high school, I worked at the mall's customer service desk, then in college I was customer service for a Dillard's here in Cary.

First...I'm going by the store's policy for returns so you can get pissed at me all you want, but unless I get permission from the manager, I'm not budging. It's not me, its the store.

Second...be nice to those who are gift wrapping for you, particularly when you're paying for it to be wrapped. To be honest, I was snickering in the back because you're too lazy to wrap your own gifts.