Quote:
Originally Posted by ThetaPrincess24
I never leave clothes I try on and dont like in the dressing rooms. It annoyed me to no end when I worked at Express and would have to put back armloads of clothes.
|
Same here. And when I take a shirt or jeans out of a stack I refold them and put them back again. Even before I worked in a clothing store my mom told me stories about working in a shoe department and how many people would leave things out, move things, etc. She always made a point when I was little to put the clothes she tried on back or on the rack by the dressing rooms and would make me help, so it's been drilled into me.
Quote:
Originally Posted by knight_shadow
It's rude.
At BBV specifically, we had to scan the card and go over anything that's happening on the account. If I'm trying to tell you "you have a movie that's due on Thurday" and you're hushing me, that's a problem.
Also, if you're engaged in your conversation, there's a higher chance that 1) you're going to be slower and 2) there's going to be a mistake made/the perception of a mistake [ex. "OMG I GAVE YOU A $20! WHERE'S THE REST OF MY CHANGE?!" when the person handed over a $10].
|
It doesn't bother me if the person can put the call on hold for a second. There are the people that will say, "Hold on a sec" to the person on the phone when they get to the counter, finish the sale, then talk again. No problem. But I totally understand about people having full on conversations when you're trying to check them out.
I worked in a clothing store that sold girls' clothing. Their training video was 90% about shoplifting, mostly in really odd ways. We were required to wear clothing without any visible label or logo as we couldn't fit into little girls' clothing...but we had to look nice, too. This was when a lot of my clothes were left over from high school and I didn't have any polos or button downs without a label of some kind. It was such a pain. They would also put you on call constantly. I had to get up at 6, get dressed, then call in at 8 and get there in 30 minutes which was hard to do. And then they'd call me. I told them the day I was hired that I had told my second job I would work nights and I always needed to be out of the store by 4 so I could get the in time. I also made it clear I couldn't be scheduled from 4 on since I would be working somewhere else. They called me almost every day wanting me to come in, and would seem all put on when I repeated, every single time, that I had told the manager on day 1 that I could not work after 4pm. It wasn't the manager's fault...she had told me it was no problem, and told the assistant manager who was making out the schedules, but THAT girl obviously never ever listened.
The worst customers were the ones that think their children are so adorable that everyone will be delighted when they pull clothing off of racks, run around in circles screaming, or in a couple of cases, start loading the little gimmicks by the cash register into their pockets. Also the harpies with 3 inch talons and gigantic hair that would come in on tax free days. The STATE had a tax free shopping day before school started that year, but of course there were still city and county taxes. They would argue me down and some would scream at me, which would always result in my bringing the manager in to further attempt to convince these jello for brains that we weren't trying to cheat them. And these were always the women dripping in Yurman wearing actual designer brands, screeching their Hummers out of the parking lot.