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Secret shopper. That'd be awesome. I'm all about customer service.
In lieu of that, what I actually do & enjoy is usability, focusing on how the user interacts with a product. I'd love to do more.
Now, if I can find that in a job for like 30-35 hours a week instead of 50...
ETA- for those that want to be efficiency consultants or get paid to tell people what they're doing wrong: Six Sigma. Lots of fun.
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And in the years after, with tears or with laughter, we'll always remember our dear Kappa days.
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