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Frankly, if they don't resolve it tomorrow, I'd go higher. Deal only with the head of Panhel/Greek Life office, those under her have not gotten it done.
The Greek Life people report to the President or Chancellor of your University. GET AN APPOINTMENT. Mention that you have an appointment with them TO Greek Life.
This should have been handled on day ONE of the end of recruitment, which was now 2 days ago. Stand up for yourself, what do you have to lose?
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