Quote:
Originally Posted by BraveMaroon
I really want to write a book about Customer Service and why it's critical to have something other than a department of warm bodies.
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This alone is full of win. I love anything that has to do with customer service, customer interaction, usability, etc (especially on a technical front since I work in IT). So yes, fascinating it is!
But corporate trainer helps explain some of the writing style & creativity. There are two types of trainers... the boring blah sleepwalking one and the kind that actually puts effort and creativity into it. There's very little in between. I have a sneaking suspician you fall into the latter category.
Now come out and play in the other forums. Might we interest you in some badge trends, perchance?
