Most of the time IMO that excuse means:
1. They just didn't like the rules.
2. They don't like having to show up to required events.
3. Their friends, family, or boyfriend don't like how much time they spend with the sorority.
4. They are struggling to keep up financially or no that they probably will struggle in the future.
5. Housing requirements.
6. They are having a hard time balancing sorority, school, and a work schedule.
I think it's a general excuse. If it's 1 or 2 they probably do need to go ahead and quit. If they get talked into staying they MIGHT end up changing their mind, but if they don't they'll probably end up going through initiation and then quitting anyway, because requirements probably aren't going to change. And for people who didn't really have a full understanding of what they're getting themselves into, they might be telling the truth-it really might not be for them, and that's fine.
If it's because they are feeling outside pressure, struggling to pay, or are worried about living in house you might be able to find a member who has gone through a similar situation and wouldn't mind talking to the woman about how they managed. They still might want to quit, but sometimes just knowing that someone else has been in your same shoes and came out just fine is comforting.
That being said, an initiated member who quits because they do not like the requirements or are just getting bored isn't worth convincing into staying. They knew by initiation what would be asked of them. That's different than a new member who finds themselves in over their heads.
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