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Originally Posted by tinydancer
B&N seems like they have employees that aren't too familiar with their product. They just have a retail job. I must look like a librarian because people walk up to me and ask about books.
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I feel that way about the Borders in the Friendship Heights section of DC. All of their employees seem to love books or music and are very, very knowledgeable. And friendly. One of them talks to me when I see her and I found out she was like a medic in the military. They are an eclectic bunch.
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Originally Posted by Gusteau
This. And, to boot, they have no souls.
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LMAO