Just my take on the situation
If I were the National Webmaster & I read that Sorors were having problems registering online I wouldn't be noting the benefits of knowing me. I would be apologizing for the difficulty because if they had difficulty that means I made an error in planning somewhere. But again, that's just my opinion as a Chapter Webmaster and as a Soror who tried to get other Sorors registered but couldn't because the site was down.
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But what do I know, I'm just the developer.
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