Quote:
Originally Posted by PsychTau
1. I don't know anything about this company, but if she had her own cell account with her own account number and did not have her husband's name on the account at all, I don't see how it would have gotten connected with the internet/phone package deal. Somehow, her husband was already an authorized person on her account or somehow he had access to her account information in order to bundle it. (It's possible that the company made a mistake and didn't verify their stuff).
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Pretty much.
When I worked for a bank, we had a lot of stuff like this going on (spouses with separate accounts that had other peoples' names on them). If the account was in just her name, it wouldn't have even shown up under her husband's profile (which would be the profile we'd pull up if he called). The only way that a "package deal" could be produced would be if both parties are listed as authorized users on both accounts.
I find it hard to believe that a cable company wouldn't follow similar guidelines. I'm guessing he was listed as an authorized user with access to her phone line.