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I think there are two different groups of people. Those for whom you need the full blown conversation techniques workshops...those who are shy and who don't put themselves "out there" socially around unknown people. The others are the ones raised to socialize who probably just need help with appropriate topics of conversation for the particular event - IN NPC, pref conversation would be very different from the first night - or Ice Water Teas as we do here in the South.
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