Quote:
Originally Posted by thetygerlily
I also used to work in usability and ree-Xi gives sound advice- especially about the content. Whether they are PNMs or members or parents or just interested people stumbling upon the site, people want to know more about the group. Put real information on there that gives the viewer a taste of who you are and why you are so great. Include captions or descriptions for people not in the know. Music does not tell your chapter's story. Put your efforts toward the content rather than the gimmicks.
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Hijack...I see you're in the Seattle area. Back in the dark ages of web sites, back when there was one book on usability, we used to do focus groups and monitor people navigating the site. You know, the typical two-sided mirror, the surveys, etc. This was before people were internet savvy and intuitive into the ways that most sites worked.
That part of the development process was so trying, second only to QA testing. We didn't have a QA dept for quite a while, and Product Development (my dept) manually wrote and performed all the test cases prior to launches, logging bugs and following up on fixes. Launches scheduled for midnight (when users were less likely to be on, on either coast and internationally) usually completed around 5 am, at which point we started regression testing. You never knew what was going to break!! Of course, with 15+ international sites, it was a good 18 hours before every site ran the course of a business day.
Ok, flashback over. Deep breath now...lol