The kid was probably jacked on some sugary cookies or drinks too. I like a treat as much as the next gal, but I definitely notice a behavior change in my nephews, about 45 minutes to an hour after they've had candy or chocolates. They turn into little hellions. Thankfully, they play soccer and get regular exercise.
It's too bad that Southwest caved and gave the lady what she wanted, but I guess you gotta do what you gotta do to preserve a good image.
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