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Thank you all for the advice.
I had individual meetings with each officer and it looks like the big internal problems are a lack of organization, no goals, no planning ahead, and general lax attitude about getting things done. They also held their big philanthropy activity for the semester, according to them it was successful, but they barely broke even on costs not much money to donate. A girl from another chapter struck up a conversation with me and the norm for the campus is that greeks participate in each others events, not a ton of outside interest.
I'm having them set some goals and make a list of all the things that they either need to get done (like have recruitment) and want to get done (like an end of semester party). They will collectively put everyone's events together and make up a calendar. They definitely try to take on too much for their size.
I'm not sure how big the issue of dead weight is since standards isn't keeping records of people showing up to things. Chapter meeting attendance is really good, even if the meetings aren't as organized as they could be.
I've met some of the alumnae in the area. I don't want to count on them for much, there's a small group of little old ladies who help out with recruitment and ritual. They younger ones are graduates from this chapter and are burnt out and don't want to do much to help out. They have pretty awful attitudes when they do show up for things.
And I absolutely don't want to recite how my chapter did things and impose it on them. It slipped out once on something trivial and one of the girls got more than a little defensive. Who knew window coverings were a emotional issue?
So it looks like there's a lot of work on goal setting and organization across the board.
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