Quote:
Originally Posted by RaggedyAnn
The cost isn't the point. They are already charging me for the service and if they want their money, I should be able to choose how I pay and not have to pay extra.
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I'm not being flippant here: Why should you be able to choose how you pay and not have to pay extra depending on how you pay? All kinds of service providers do that all the time -- require you to pay extra if you use a check or (especially) a credit card (or give you a discount if you pay cash). Almost every company I deal with charges extra if you pay from your checking account by phone -- there is an extra cost to the company that gets passed along to the customer.
If you don't like it, you take your business elsewhere.
Meanwhile, I'm with Munchkin -- the only paper bills I receive now are from the companies that don't give me the option of e-bills. If I need a paper copy, I can always print it off.