Quote:
Originally Posted by Kevin
If you're costing them more money than most other customers, why shouldn't you have to pay for the additional service? Receiving a paper bill now is not the only way or even arguably not the best way for you to receive a fair notification of the services you have used.
Obviously it costs for the company to send you a paper bill and deal with your paper check when it comes in the mail... so I guess the question is why does anyone think all of that should be free when a much easier and cheaper way (for both parties) is readily available?
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The cost isn't the point. They are already charging me for the service and if they want their money, I should be able to choose how I pay and not have to pay extra.
The things they aren't considering are some companies require a paper bill for reimbursement and the internet is expensive. I didn't sign up for the contract with the obligation to have internet to pay my bills. I'm just not comfortable with that yet. Also, if I didn't have the internet, it would be a twenty minute drive for me, since my town doesn't have a library. I have to pay to park to go to a T-Mobile store. And, it costs them loads of money to keep their website up and running-everything from air conditioning for their server room up to someone working 24/7 to make sure the system doesn't crash. This is all about accounting.
As far as being green, Andy and I are down to less than a trash bag a week and one bin of green and one bin of blue. If my town recycled more than 1 and 2 plastics, I'd recycle more. I'm conscious about buying products with too much packaging, have all catalogs canceled, only get the weekend paper and have myself on the list not to get junk mail. I'm even considering getting a worm farm...but I like my paper bills.
I guess I don't consider a bill a service.