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Old 04-08-2009, 08:14 AM
jessica.lanelle jessica.lanelle is offline
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Join Date: Sep 2008
Location: Tulsa, OK
Posts: 198
They will either fix it, send you a merchandise credit including the tax you paid, or a 40% off coupon. I had a signature multifunction bag that had popped a couple of stitches and had some fraying, and they gave me a merchandise credit for the original purchase price. With splitting leather, they will probably give you a refund.
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