Quote:
Originally Posted by ThetaDancer
I have a leather Coach bag I bought less than 1 year ago, and have definitely not put it to excessive use. Now the leather on the bottom is completely splitting! The split is about 1/2 inch long, pretty deep and looks like it will get worse if I keep using it (which I'm not...). Has anyone sent their Coach bag in to be repaired and if so, does this sound like something in the realm of being repaired? Otherwise, I'm not really sure there's anything I can do about it but I'm pretty angry that it's falling apart on me. Any suggestions for how to handle this would be appreciated!
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Send it back to Coach or wherever you got it. Coach is suppose to have decent guarantee on their workmanship, or at least they did with the products I had. And they either fix it or send you a new or improved item.