Quote:
Originally Posted by I.A.S.K.
Well from the b&n's I've been in you can go behind the counter (the cashiers have to get back there some way) but there is always a cashier there so you couldnt go unnoticed. What was poorly handled was the way the store manager responded (not in action, but in interview). And to let someone get to your display (assuming that its behind the cash register) is poor management as well.
In my B&Ns basically when you look at that pic imagine that if the bookshelf thingy were clear you'd be looking at the cashiers butt and the cash register. I have not known any store to give customers easy access to their cash registers like that.
Its not odd to be outraged to me. It'd be odd to demand that b&n shut down or something like that or to boycott all b&ns. I think the best b&n could do is appologize and the ensure that this couldnt happen in one of its stores again (which im sure they havent done or at least not in my area).
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You know what they say about ASSUMING.....
Not all B&Ns are the same size or even set up the same way - just like there are different types/sizes of Wal-marts, Targets, or even Macys dept. stores.
So what might hold true for the B&N in your area, might not be the exact same way other B&N stores are set up.
There have already been MULTIPLE posts in this thread where people have said that some of the B&Ns in their area have those displays ALL ALONG the front walls and some of them are even near 'reading' areas.
And B&N DID apologize... what more do you want from them?!