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Sororities have been around for over 150 years. Each org has developed its own system of determining how to select new members. These systems are unique to each org and confidential. PNM's simply have to have faith that those systems work. Put it this way, if they didn't work then sororities wouldn't be so strong. Heck, they probably wouldn't even still be around.
If/when a PNM joins a sorority she will have the opportunity to learn her org's system, then it will make sense. In the meantime, as has already been said, don't worry about things you cannot control.
As to the computer programs used, let me say this. Several years ago when the campus I advise on switched to ICS there were a lot of us "old timers" who were skeptical. In hindsight the main reason was simply because it was so new. In reality it has improved the process for both PNMs and the chapters immeasurably. Sure I've seen "screw ups", but I can honestly say 99% of those have been due to human error and not the software. Far and away the most common cause of a problem is nearly identical PNM names and that could occur no matter what system was used.
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