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Macy's at the malls I shop at in the Seattle area are fine, and I shop there about the same amount as I do Nordstrom. But I never buy things at Macy's at full-price (they're always having a sale), and I buy all my shoes and most of my cosmetics at Nordstrom. I buy the occasional trinket at Barney's downtown, but mostly just window shop there...sigh. I NEVER shop at JC Penney or Kohl's (which just arrived here a few years ago).
Macy's purchased the beloved Bon Marche chain in the Pacific Northwest, but I haven't noticed any difference in the merchandise here.
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