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For formal, be nice to your recruitment counselors (even those that aren't from your chapter). It makes things go smoother and looks really good to PNMs.
I can't tell you how many times I've seen chapter members freaking out on recruitment counselors in front of PNMs. It doesn't do anything for a panhellenic environment, and it looks REALLY BAD against the chapter to PNMs because they already like their recruitment counselors and feel like they need to side with them.
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