[Kevin]

If you truly feel you have been wronged, (keep in mind, I know jack-squat about NPC policy and procedure), it seems the best thing to do would be to contact Jenny's immediate supervisor (or whatever the equivalent of that would be).

If things are as you say, Jenny's incompetence speaks for itself and a quick investigation will confirm that.

If on the other hand, Jenny is someone who takes ownership of a project and doesn't like it when folks who are only involved in activities on the periphery of chapter operations (or worse yet, not at all) criticize her work, I actually think her response might have been reasonable.

I've served in various advisory capacities with my fraternity, and I can say that comments from brothers who haven't put in as much time and energy as I have or who know less about a situation than I do are usually welcome. I'm probably different than most people in that respect, however. I know many other brothers who feel extremely disrespected when someone tells them how to do their job.

Before you go and "report" Jenny, take a step back, try to see things from her perspective. If you still can't justify her behavior, or still think that the chapter would be better off without her, let someone know. If you still have some questions and doubts, then maybe it's best to just take a step back and let things play out.