[ASTalumna06]

If you're not directly associated with the chapter, I would suggest that you don't get involved in a large way. If the chapter has a problem with this advisor, they need to take it upon themselves to do something in order to deal with their concerns. You can encourage them and inform them of the necessary steps in dealing with the situation, but I wouldn't suggest that you yourself do anything of a large magnitude.

The first step (if this is a large concern for the chapter) is to have them talk to the advisor. Have them delegate a member (most likely the President) to voice the chapter's concerns. The last thing that you want them to do is to go over the advisor's head on anything. Because when national staff members start to question the advisor about problems with the chapter, and the advisor has no idea as to what's going on, the chapter will be in a very unpleasant position.

If there are no changes made following this, the chapter might want to relay their concerns as a whole. Have the chapter and all of the advisors discuss what is going on. Don't have the chapter attack the advisors, but a structured conversation can take place.

And if there still aren't any positive results, have them gradually move toward informing "higher ranking" alumnae.. consultants, district presidents... whatever your sorority has, until it reaches national officers (if need be) in order to get the problem solved.

And I've said it before and I'll say it again... have them document everything! Even if it's just an email from a chapter member to the advisor saying, "I need to speak with you regarding the advisory team and concerns among the chapter. Please call me at..." so that there is proof that all of the necessary steps were taken.

And if you really don't know what those steps are, look through your national constitutions, and any material that you have that might indicate how to go about this process. Or... contact national headquarters or members of national staff asking them very general questions so as not to indicate what the actual problem is, but so that you can figure out what the "chain of command" is, and have the chapter talk to these people in order, so to speak.