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Being in the medical profession I am always very patient when i go and see a Dr. I work emergency only and we don't have appts. I HATE IT when people come in and wait for 30 minutes then get P.O. especially when there dog or cat has been sick for days (HELLO THIS IS AN EMERGENCY ROOM)-deal with it and if those people are rude to my staff or me I make them wait extra long (only if the animal is stable of course). I also let them know they are welcome to leave and go somewhere else-that usually shuts them up as there is no where else to go.
Unfortunately sometimes we have to wait that is just the way it is.
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