Quote:
Originally Posted by Boodleboy322
I live in Texas and thought this article was interesting.
Many Hawaii McDonald's Drive-Throughs Use Workers In Texas
Company Says 'Remote Order-Takers' Allow Workers To Focus On Other Jobs
HONOLULU -- More than half of the McDonald's restaurants in Hawaii with drive-throughs are now using what are called "remote order takers" -- people taking your order from a call center in El Paso, Texas.
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They must keep this on the DL here because I've never heard that. In fact many of the big call centers we have are shutting down, so I wonder where they are taking these orders. Maybe that is why the McDonald's we have here can never get orders done quickly or get them down right.