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When you got your Coach, did you mail in the registration card with the purse's ID number that is stamped on the inside? I have a number of Coach bags and I always tried to remember to send in the registration card when I bought the purse. I've had to send in a few for zipper problems and the stitching falling apart and I never had a problem with customer service. But, then I made sure I sent in the registration card for the purse.
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"I am the center of the universe!! I also like to chew on paper." my puppy
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