|
Fraternal Composite
I would run about as far in the opposite direction from Fraternal Composite Service as possible. We have used them for the last 4 years now, and have not had a problem-free year. The photographers constantly cancel their appointments and reschedule new time slots without checking our availability, the photographers themselves are complete perverts whom I would not leave alone in a room with any of my sisters, every year they try to charge us twice for the composite, which delays the shipment of the composite while we try to explain to them that we've already paid and have the check stubs to prove it, and last year's composite (taken in Fall 2006, delivered in FALL 2007, after they came to take the NEXT composite) was printed in what can only be described as gray scale... it looks like they took the pictures in the dark, you can barely see some of the girls' faces, and I know it wasn't the photos themselves because all of our proofs came out normally. Two years ago, they also delivered the composite to the incorrect apartment number, which meant that our dorm returned the package after it sat in the package room for a month and was never picked up because our Historian was never notified...the apt number of our house was wrong on the address label, and her name was misspelled. Every single time we have worked with them, we've had at least one MAJOR problem, and their customer service department must screen for being a completely miserable human being as a prerequisite to be hired, because I've never spoken to a group so disagreeable in my life and my work study job is setting up A/V equipment for cranky professors during early morning lectures! Don't use them! Our contract expires after this year and we are DEFINITELY not renewing!
|