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Still puzzled.
Does she receive her copy of Themis? If so her member number is printed on the back with her name and address. I would call IO directly, instead of emailing them. They are always very friendly and helpful. The telephone number is on the official website homepage. Good luck!
ZLAM!
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-Zeta Tau Alpha
-ZX Alumna
-Tri-Cities, TN Alumnae Chapter
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