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I'm on my second Dell laptop. I love it when it works. Big key there... WHEN it works. I highly HIGHLY recommend getting the extended warranty if you're going to go with a Dell. My laptop now is just about a year and a half old and I've probably had at least 6 service visits. It all started when the laptop was about 9 months old. Since then, I've replaced a keyboard, the LCD twice, a CD/DVD drive, and the hinges. I just log onto the tech support website and usually do the online chat with a technician. The techs I've had online are for the most part very good (although sometimes a little slow with their responses) and they send someone to my house within 2 business days and it costs me nothing. I got the 2 year added warranty (I think it was about $200) so I got a total of 3 years of in-home repairs and I'm SO glad I did.
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Theta Phi Alpha
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