IBM, United Airlines, Continental Airlines, Hawaiian Airlines, DELL...the list is endless.

A few friends lost their jobs earlier this year at Hawaiian Airlines once the company decided to close their local office and use workers in India.

I used to work at the UAL call center here, and it was a pain in the ass trying to calm down a customer that just got off the phone with Linda in India. Senior managers from the Honolulu office were frequently sent to Mumbai for 6 weeks to teach these new hires the Apollo/FastRes system. They all said that these people were some of the kindest and nicest individuals they've ever met.