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Easy fix to that - arm the Rho Gammas with all the knowledge possible and then make it clear how to tactfully answer questions that involve info the PNMs shouldn't/don't need to know. My training included a lot of info on the logistics of FR and some of the mathematics (didn't have release figures at that point so it was a little easier) - but I think mine was more about catching dirty-rushers and counseling PNMs. We definitely stressed to PNMs not to suicide though - I remember that being drilled into our heads.
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zeta tau alpha "My crown is in my heart, not on my head."
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