Now...you know...it's not even so much that they are doing this...but will this set a standard among customer service lines to deny service to high maintenence callers?
It's bad also that Sprint has probably the worst customer service out of most mobile carriers. (and sadly enough...I am one of their customers....)
Phone firm drops frequent callers
Sprint Nextel says the callers were making "unreasonable requests"
The US number three mobile operator Sprint Nextel has dropped 1,000 customers who phoned its customer service lines too often.
The company sent letters to the customers saying their service agreements had been terminated.
They were given 30 days to transfer their numbers to other providers.
Sprint said that the customers concerned had been calling its help lines an average of between 40 and 50 times per month.
http://news.bbc.co.uk/2/hi/business/6288054.stm