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Well, even "what do I tell someone who didn't get a bid?" had some potentially different answers depending on whom you are talking about.
Generally, if it's someone who rushed your group whose membership decision you participated in, you'd just say, "I really can't talk about membership selection. I'm sorry it didn't work out."
But in other cases, like GreekChat, since there's absolutely no chance that I would know secret membership selection information about why a chapter of a different GLO cut someone, for example, you might feel a little more free to speculate and say more based on what the PNM has said.
In general you just try to be sympathetic and encouraging if it seems appropriate.
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