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Old 11-25-2006, 12:30 PM
EE-BO EE-BO is offline
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Join Date: Aug 2006
Posts: 1,352
Any bank can provide you detail for a specific charge. And whether or not Target wants to admit it, any store will be able to trace back to the specific transaction you made since it is just a couple of months old.

The trick is whether that specific card is being tracked. I am willing to bet it is so Target can be sure people are not fraudulently boosting the value of a given card- but that does not necessarily mean they have to use that tracking ability to help you out.

First stop is your bank to get some kind of detail of the specific transaction- including date and amount.

Next step is to go to the store in person with your bank info and the card itself and see what they can do for you.

Beyond that, will depend on what they say. A great many major retail corporation 1-800 service numbers now route to call centers in India and other parts of Asia, so your best first step is to go to the local store.

If you can get a replacement, expect to be charged for it. Gift cards have become big business and these days the fine print includes charges for reissuing a card, often a monthly fee for each month the card is not used (it is deducted from the card balance) and in some cases the cards become worthless and the company keeps the balance within as little as 6 months if the card is not fully used.

I first noticed this when I was looking into Simon Mall gift cards for family members and saw all these little details. I have since found most gift cards now carry similar hidden charges to make them even more profitable for the companies that issue them.

I hope this helps and do please post the outcome. As common as gift cards are becoming, your story and its outcome will surely be very helpful to others in future.
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