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A Few of my sorors have ordered for them. and they never really had any problems with them. But it might be because of the time frame you ordered in, since it's around the holidays I am sure they are just backed up on orders or something, but I understand your frustration.
I ordered from sterlingsilver.com, back in the beginning of Nov and still have not received my orders. they never even emailed me or called or anything to tell me that they were on back order or that it would be this late.
When I finally talked to them(after emailing them 3 times and calling a few times) they finally emailed me to tell me I would not be getting my order till after Christmas, and hmm I ordered my items to be exact Nov 8, 2001 and here it is December 23, 2001.
So frustration , I feel ya on that one!!!!!
DGPhoney~
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