True story from when my now husband was looking for an apt.
xo_kathy calls rental company: Hi, my boyfriend saw the ad for the 1BR.
Rental company: OK, we'll have someone call him back. Name and number please.
xo_kathy: Orlando <super Latino last name>, 555-1234
Rental company: Ok, thanks.
3 days later after no call:
xo_kathy calls rental company: Hi, I saw the ad for the 1BR.
Rental company: OK, we'll have someone call you back. Name and number please.
xo_kathy: Kathy <super WASPy last name>, 555-1234
Rental company: Ok, thanks.
30 minutes later - Ring Ring!
xo_kathy: Hello?
Apt. super: Hi! I'm calling you back about the 1BR.
And I'm pretty educated on this stuff, but I guess didn't think it happened so much until I experienced it myself. So I guess it's good that it's in the news again. Maybe some people will learn something new...
