As a former PX, here's some things I learned:
1) at your first meeting, send around a form to double check the PNM's contact info (not sure what your campus' prefered method was). Make sure theyve given you the number of a phone they ACTUALLY answer, with a voicemail they ACTUALLY check. I had a ton of girls put down their dorm room numbers....but they never hooked up a phone or set up/checked their voice mail. This meant several rather late trecks across campus and abusing favors owed by RA's to leave letters/messages for unreachable girls.
2) Perhaps draw up a "business card" about you and your PX partners. The "at-a-glance" type of info can be very helpful when a stressed out PNM is trying to figure out what to do about that day's major trauma. Phone number, room number (and building) if you stay on campus, numbers for emergency services, campus counseling, and Panhel office if appropriate.
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