Quote:
Originally posted by BobbyTheDon
It's starbucks. Not some mom and pop shop. Pay the extra cost for a repairman that late and don't put your customers at risk. Besides, if anything did happen then the potential lawsuits definately would have outweighed the cost of a late hour repairman.
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Yes, the operation as a whole is very profitable, but each individual store still has a budget and has to stay within it. Plus I'm sure the General/Regional Managers get bonuses for keeping their overhead down.