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I personally tip according to service. Not saying that you need to cater to my every whim, but if a waiter/tress gives me good, courteous service, then they will receive the 20% (sometimes more). Less than courteous services deserves less than 20% (if anything) IMO.
I do tip my nail lady (and anyone else that may work on me). So for example, if Lady A does my nails and and Lady B does my pedicure, then I tip each of them seperately (and accordingly).
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"I don't know the key to success, but the key to failure is to try to please everyone."
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