Quote:
Originally posted by AlphaFrog
I was under the (obviously wrong, according to this) impression that some sort of "help" - Police, Fire, Medic - HAD to be sent to every call. Although, that may have been an older rule.
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I thought so also.
A few years ago we had a problem with people calling 911 and getting busy signals which, sadly, resulted in the death of a young woman on Long Island. Meanwhile, people were clogging 911 with calls that their cable was out. In NYC we have 311 which is a non-emergency information line to help alleviate the congestion.
The few times I called 911, I had fast responses. Fortunately, I never encountered this inept 911 operator. I agree with James' post especially that she should be fired.